As a Team – We Lay a Foundation for a Successful Transaction before a property is listed

• Send seller a written or e-mail confirmation of listing appointment(s) and call to confirm
• Review pre-appointment questions
• Research all comparable currently listed properties
• Research sales activity for past 18 months from MLS and public records databases
• Research "Average Days on Market" for the property of this type, price range and location
• Download and review property tax roll information
• Prepare "Comparable Market Analysis" (CMA) to establish fair market value
• Obtain copy of subdivision plat/complex lay-out
• Research property's ownership & deed type
• Research property's public record information for lot size & dimensions
• Research and verify legal description
• Research property's land use coding and deed restrictions
• Research property's current use and zoning
• Verify legal names of owner(s) in county's public property records
• Perform exterior "Curb Appeal Assessment" of subject property
• Confirm current public schools and explain impact of schools on market value
• Review listing appointment checklist to ensure all steps and actions have been completed

Our Expertise Can Make All the Difference with Your Listing – We:

• Give seller an overview of current market conditions and projections
• Have solid credentials and proven accomplishments in the market
• Present CMA Results To Seller, including Comparables, Sold Properties, Current Listings & Expired Listings
• Offer pricing strategy based on professional judgment and interpretation of current market conditions
• Discuss Goals With Seller To Market Effectively
• Explain market power and benefits of Multiple Listing Service
• Explain market power of web marketing, IDX and REALTOR.com
• Explain the work the brokerage and agent do "behind the scenes" and agent's availability on weekends
• Explain agent's role in taking calls to screen for qualified buyers and protect seller from curiosity seekers
• Present and discuss strategic master marketing plan
• Explain different agency relationships and determine seller's preference
• Review and explain all clauses in Listing Contract & Addendum

Our Attention to Detail Keeps Buyers & Sellers on Point from Fences to Fees – We:

• Review current title information
• Confirm lot size via owner's copy of certified survey, if available
• Note any and all unrecorded property lines, agreements, easements
• Obtain house plans, if applicable and available
• Order plat map if applicable
• Prepare showing instructions for buyers' agents and agree on showing time window with seller
• Obtain current mortgage loan(s) information: companies and & loan account numbers
• Verify current loan information with lender(s)
• Check assumability of loan(s) and any special requirements
• Discuss possible buyer financing alternatives and options with seller
• Review current appraisal, if available
• Identify Home Owner Association manager if applicable
• Verify Home Owner Association Fees with manager - mandatory or optional and current annual fee
• Order copy of Homeowner Association bylaws, if applicable
• Research electricity availability and supplier's name and phone number
• Calculate average utility usage from last 12 months of bills
• Research and verify city sewer/septic tank system
• Water System: Calculate average water fees or rates from last 12 months of bills
• Well Water: Confirm well status, depth and output from Well Report
• Natural Gas: Research/verify availability and supplier's name and phone number
• Verify security system, current term of service and whether owned or leased
• Termite Warranty
• Ascertain need for lead-based paint disclosure
• Prepare detailed list of property amenities and assess market impact
• Prepare detailed list of property's "Inclusions & Conveyances with Sale"
• Compile list of completed repairs and maintenance items
• Explain benefits of Home Owner Warranty to seller
• Assist sellers with completion and submission of Home Owner Warranty Application
• Verify if property has rental units involved. And if so:
  • Make copies of all leases for retention in listing file
  • Verify all rents & deposits
  • Inform tenants of listing and discuss how showings will be handled
• Arrange for installation of yard sign
• Have seller complete Seller's Disclosure form
• Review results of Curb Appeal Assessment with seller and provide suggestions to improve salability
• Review results of Interior Décor Assessment and suggest changes to shorten time on market
• Load listing into transaction management software program

Buying & Selling, It’s More Than a Sign in the Yard – We:

• Coordinate showings with owners, tenants, and other Realtors®. Return all calls – weekends included
• Install electronic lock box if authorized by owner. Programmed with agreed-upon showing time windows
• Prepare mailing and contact list
• Generate mail-merge letters to contact list
• Prepare flyers & feedback faxes
• Review comparable MLS listings regularly to ensure property remains competitive in price, terms, conditions and availability
• Prepare property marketing brochure for seller's review
  • Arrange for printing or copying of supply of marketing brochures or fliers
  • Place marketing brochures in all company agent mail boxes
• Upload listing to company and agent Internet site
• Advise Network Referral Program of listing
• Provide marketing data to buyers coming through international relocation networks
• Provide marketing data to buyers coming from referral network
• Submit ads to company's participating Internet real estate sites
• Price changes conveyed promptly to all Internet groups
• Reprint/supply brochures promptly as needed
• Loan information reviewed and updated in MLS as required
• Feedback e-mails/faxes sent to buyers' agents after showings
• Review weekly Market Study
• Discuss feedback from showing agents with seller to determine if changes will accelerate the sale
• Place regular weekly update calls to seller to discuss marketing & pricing
• Promptly enter price changes in MLS listing database

We Make Contracts Make Sense

• Receive and review all Offer to Purchase contracts submitted by buyers or buyers' agents
• Evaluate offer(s) and prepare a "net sheet" on each for the owner for comparison purposes
• Counsel seller on offers. Explain merits and weakness of each component of each offer
• Contact buyers' agents to review buyer's qualifications and discuss offer
• Fax/deliver Seller's Disclosure to buyer's agent or buyer upon request and prior to offer if possible
• Confirm buyer is pre-qualified by calling Loan Officer
• Obtain pre-qualification letter on buyer from Loan Officer
• Negotiate all offers on seller's behalf, setting time limit for loan approval and closing date
• Prepare and convey any counteroffers, acceptance or amendments to buyer's agent
• Fax copies of contract and all addendums to closing attorney or title company
• When Offer to Purchase Contract is accepted and signed by seller, deliver to buyer's agent
• Record and promptly deposit buyer's earnest money in a title company’s escrow account
• Disseminate "Under-Contract Showing Restrictions" as seller requests
• Deliver copies of fully signed Offer to Purchase contract to seller
• Fax/deliver copies of Offer to Purchase contract to Selling Agent
• Fax copies of Offer to Purchase contract to lender
• Advise seller in handling additional offers to purchase submitted between contract and closing
• Update transaction management program to show "Sale Pending"
• Review buyer's credit report results -- Advise seller of worst and best case scenarios
• Provide credit report information to seller if property will be seller-financed
• Assist buyer with obtaining financing, if applicable and follow-up as necessary
• Coordinate with lender on Discount Points being locked in with dates
• Deliver unrecorded property information to buyer
• Verify septic system inspection ordered, if applicable
• Receive and review septic system report and assess any possible impact on sale
• Deliver copy of septic system inspection report lender & buyer
• Deliver Well Flow Test Report copies to lender & buyer and property listing file
• Verify termite inspection ordered
• Verify mold inspection ordered, if required

We Help All Those Involved to Follow the Money

• Confirm Verifications Of Deposit & Buyer's Employment Have Been Returned
• Follow Loan Processing Through To The Underwriter
• Add lender and other vendors to transaction management program so agents, buyer and seller can track progress of sale
• Contact lender weekly to ensure processing is on track
• Relay final approval of buyer's loan application to seller

There is More to a Property than Meets the Eye; We Guide Consumers through the Inspection Process

• Coordinate with seller buyer's access for professional home inspection
• Review home inspector's report
• Enter completion into transaction management tracking software program
• Explain seller's responsibilities with respect to loan limits and interpret any clauses in the contract
• Ensure seller's compliance with Home Inspection Clause requirements
• Recommend or assist seller with identifying and negotiating with trustworthy contractors to perform any required repairs

 We Help Make Accurate Sense of the Numbers

• Schedule Appraisal
• Provide comparable sales used in market pricing to Appraiser
• Follow-Up On Appraisal
• Enter completion into transaction management program
• Assist seller in questioning appraisal report if it seems too low

 We Help You Close with Confidence

• Contract Is Signed By All Parties
• Coordinate closing process with buyer's agent and lender
• Update closing forms & files
• Ensure all parties have all forms and information needed to close the sale
• Select location where closing will be held
• Confirm closing date and time and notify all parties
• Assist in solving any title problems (boundary disputes, easements, etc) or in obtaining Death Certificates
• Work with buyer's agent in scheduling and conducting buyer's Final Walk-Thru prior to closing
• Research all tax, HOA, utility and other applicable perorations
• Request final closing figures from closing agent (attorney or title company)
• Receive & carefully review closing figures to ensure accuracy of preparation
• Forward verified closing figures to buyer's agent
• Confirm buyer and buyer's agent have received title insurance commitment
• Provide "Home Owners Warranty" for availability at closing
• Review all closing documents carefully for errors
• Forward closing documents to absentee seller as requested
• Review documents with closing agent (attorney)
• Provide earnest money deposit check from escrow account to closing agent
• Coordinate this closing with seller's next purchase and resolve any timing problems
• Have a "no surprises" closing so that seller receives a net proceeds check at closing
• Refer sellers to one of the best agents at their destination, if applicable
• Close out listing in transaction management program

Our Value Continues After the Close – We:

• Answer questions about filing claims with Home Owner Warranty company if requested
• Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied
• Respond to any follow-on calls and provide any additional information required from office files.

How may we help you?

Sincerely,

Dawn Faust

Christina E. Osborne

REALTORS®

Email: OurTeam@HoustonRealtyTeam.net

Fax:  888-599-4679